Gillette Stadium 🏈 Know Before You Go
ONE MONTH UNTIL RECORD-BREAKING CONCERT SEASON KICKS OFF AT GILLETTE STADIUM
Important ticket-holder information for concerts at Gillette Stadium this summer
FOXBOROUGH, Mass. – The 2023 Gillette Stadium Concert Series presented by Dunkin’ will feature a venue-record 10 total concerts, which will get underway with three sold-out nights of Taylor Swift | The Eras Tour on May 19, 20 and 21. With just one month to go until the start of the 2023 Concert Series, Gillette Stadium officials would like to remind fans attending shows this summer of important ticketholder information and policies in place at the stadium. Ticketholders are also encouraged to visit their specific concert’s event guide at GilletteStadium.com for additional information.
ALLOW PLENTY OF TIME FOR TRAVEL TO GILLETTE STADIUM
Stadium officials strongly encourage fans to allow themselves plenty of time when traveling near the stadium on event days. Traffic restrictions will be in place on local roads before and after each show. Fans who use local roads will experience delays in arrival time due to road closures that are not captured by traffic and navigation apps. Fans must use I-95, I-495 or Route 140 to access Route 1 and Gillette Stadium.
PARKING
Parking lots open four (4) hours prior to the start of each show, and close immediately after each event concludes. Gillette Stadium offers general parking for all ticket holders. General parking is located on the opposite side of Route 1 from the stadium and is included in the price of the event ticket. Ticketholders arriving from the south should utilize the two left lanes to access general parking. Please note that a parking pass is not required for general parking. For ticketholders wishing to park on the stadium side of Route 1, prepaid parking passes are available for $35. In order to purchase a prepaid parking pass, ticketholders must use the same email address that their event tickets are associated with. Ticketholders may only purchase one prepaid parking pass per account per event. Please note that prepaid parking passes are limited and are subject to availability. For more parking information, visit gillettestadium.com/parking/.
TAKE THE TRAIN TO CONCERTS AT GILLETTE STADIUM
Don’t want to drive to concerts at Gillette Stadium this summer? The MBTA Commuter Rail and Keolis will be providing round-trip, special event trains from Boston and Providence to concerts at Gillette Stadium all summer long. Roundtrip tickets are $20 and can be purchased beginning two weeks before each show on the mTicket app or at ticket offices at South Station, North Station and Back Bay Station. Tickets for each special event train will be sold separately and need to be purchased for the correct corresponding date, show and station of origin (Boston or Providence). Due to anticipated high demand, no refunds or exchanges will be available. Tickets must be purchased prior to boarding the event train. Please note: These are special event trains and ticket sales will be stopped once the maximum capacity is reached.
Regular Commuter Rail tickets and passes are not valid for special event trains. Riders are also reminded that any prohibited items that do not comply with the stadium’s Clear Bag Policy will not be permitted on the train and no personal items may be left on the train during the concert. For more information, visit mbta.com/destinations/gillette-stadium.
2023 Concerts Special Event Train Service:
· Taylor Swift | The Eras Tour (May 19*, 20 & 21)
· Ed Sheeran’s + - = ÷ x Tour (July 1)
· Luke Combs 2023 World Tour (July 22)
· Beyoncé Renaissance World Tour (Aug. 1)*
· Bruce Springsteen and The E Street Band 2023 Tour (Aug. 24)*
· Billy Joel & Stevie Nicks (Sept. 23)
*Service from Boston only
If applicable, any subsequent special event train service to Gillette Stadium will be announced and updated at mbta.com/destinations/gillette-stadium once confirmed.
MOBILE TICKETING
Tickets are digital and accessible via mobile device. Fans can access and manage mobile tickets via the Gillette Stadium App which is available on the App Store (for iPhone users) and Google Play Store (for Android users). Gillette Stadium officials strongly encourage guests to add their mobile tickets to their Apple Wallet or Google Pay prior to arriving at the stadium gates to beat busy network connections and for ease of entry into the venue. Additional information on mobile ticketing can be found at gillettestadium.com/tickets/mobile/.
CLEAR BAG POLICY IN EFFECT
Fans attending concerts are reminded that bags larger than a small wristlet or handheld wallet will not be allowed inside Gillette Stadium, per the venue’s clear bag policy, which is in effect at all ticketed events. If carrying a bag into the stadium is necessary, there are three options: a clear plastic bag the size of a one-gallon Ziploc bag, a clear plastic vinyl or PVC bag that does not exceed 12” x 12” x 6,” or a small wristlet or handheld wallet not exceeding 6.5” x 4.5”. Please note that bags larger than the permitted size, including purses, shoulder bags and backpacks, will not be allowed inside Gillette Stadium and will not be held or stored by the venue. These items must be returned to a vehicle before entering the stadium. For more information on the clear bag policy, visit gillettestadium.com/bagpolicy/.
PROHIBITED ITEMS
Per stadium and artist management, prohibited items at Gillette Stadium include, but are not limited to: GoPro/video cameras, tripods/monopods, professional cameras and cameras with detachable lenses, selfie sticks, strollers, backpacks, lasers, umbrellas, outside food and beverage, balloons, beach balls, noisemakers and any items deemed dangerous and/or inappropriate by stadium management. Signs are permitted but they cannot be larger than 11” x 17”. Lights and battery packs are not permitted on signage, clothing or any other objects. Stadium and artist management reserve the right to prohibit signs or banners due to message content. For more information on prohibited items at Gillette Stadium, visit gillettestadium.com/bagpolicy/.
DESIGNATED RIDESHARE LOCATION
Gillette Stadium has a designated rideshare drop off and pick up location in Lot 15 adjacent to Bass Pro Shops. Concertgoers can schedule an Uber or Lyft ride to and from the venue through the rideshare service’s mobile app.
TAXI STAND LOCATION
Gillette Stadium has a designated taxi stand location in Lot 6A on the east side of the stadium. Taxis will be available at this location following the conclusion of each concert.
GILLETTE STADIUM IS A CASHLESS VENUE
Gillette Stadium is completely cashless. All fan points of sale now accept electronic payment only including debit and credit cards, wallet or watch. The venue has deployed cash to card machines throughout the stadium for guests who bring cash, which is converted to a VISA card that can be used at any point of sale inside the stadium and anywhere VISA is accepted.
STADIUM RENOVATIONS
In January 2022, construction of the most dramatic Gillette Stadium improvements since its opening in 2002 began in the north end of the stadium. As part of these renovations, the main ticket office is closed and satellite ticket office locations will be in a dedicated trailer in the north end of Lot 5 on the east side, and in a dedicated trailer outside of the W3 entrance near the CVS Health Gate on the west.
GUEST SERVICES
Gillette Stadium has guest service booths located on the 100- and 300-level concourses by Sections 109, 131, 309 and 331 for all stadium events.
GILLETTE STADIUM HOTLINE
For immediate assistance during an event, please contact the stadium hotline at (800) 280-9529. For anonymous assistance during an event for behavioral or conduct related matters, please send security operations a text message at (800) 280-9529 or text the issue and location to 50894 followed by all the relevant details.
WEATHER ADVISORY
Gillette Stadium is an open-air venue; therefore all concerts are rain or shine events. Stadium management always works closely with the artist, tour and local public safety officials to ensure the safety of all guests. If public safety officials determine that storms in the immediate area pose a safety hazard, guests will be provided instructions regarding sheltering options until the concert is able to resume.
For additional information about Gillette Stadium events and to keep up with all the latest news and announcements, visit GilletteStadium.com and follow @GilletteStadium on Twitter, Instagram, TikTok and Facebook.
2023 GILLETTE STADIUM CONCERT SERIES PRESENTED BY DUNKIN’
| DATE | EVENT | TIME |
|---|---|---|
| May 19, 20 & 21 | Taylor Swift | The Eras Tour | 6:30 p.m. |
| June 30* & July 1 | Ed Sheeran: + - = ÷ x Tour | 6:00 p.m. |
| July 22 | Luke Combs 2023 World Tour | 5:45 p.m. |
| Aug. 1 | Beyoncé Renaissance World Tour | 7:00 p.m. |
| Aug. 24 & Aug. 26* | Bruce Springsteen & The E Street Band 2023 Tour | 7:30 p.m. |
| Sept. 23 | Billy Joel & Stevie Nicks | 7:00 p.m. |
ABOUT GILLETTE STADIUM
Gillette Stadium, located in Foxborough, Mass., is New England’s premier sports and entertainment venue. The 65,878-seat stadium is the full-time home of the NFL’s six-time Super Bowl Champion New England Patriots, the home field of the New England Revolution of Major League Soccer and one of the world’s top grossing concert venues, according to Billboard and Pollstar. Gillette Stadium has also hosted several notable sporting events including the 2016 NHL Winter Classic, international soccer matches, NCAA athletics, professional lacrosse, motor sports and the Massachusetts high school football state championships, and will host the 2023 Army-Navy Game and FIFA Men’s World Cup 2026 matches. Additionally, Gillette Stadium served as the northeast’s first large-scale COVID-19 vaccination site. The site, operated by CIC Health, administered more than 610,000 vaccinations over 148 days of operation in early 2021. For more information, visit www.GilletteStadium.com or follow @GilletteStadium on Twitter, Instagram, TikTok and Facebook.